Contact Us

The best way to connect with the team is to send an email to onlinesupport@shopsimon.com or open up a support request online. 

Note that email and support ticket requests are responded to on a first-come, first-served basis.

If you would like to speak to a live agent, ShopSimon currently provides a call back service where you can leave a voice mail for the team describing your issue in detail by calling (888) 605-2801.

The team will then call you back Monday – Friday between 9AM – 5PM Eastern Time. All calls are returned on a first-come, first served basis. 

Unfortunately, ShopSimon does not provide live phone support at this time.